Rubyists

One of my favorite things about the newest release of Adhearsion is it’s component system.

The component system is designed to provide an easy interface to developing plug-ins for Adhearsion that may be easily shared among the Adhearsion community.

I recently had to create a new component for my app, Queue-Tip. This component takes the result of the AMI command QueueStatus (ManagerInterface#send_action ‘QueueStatus’) via DRb and sorts it into a hash so that it can easily be used pragmatically.

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Queue-Tip 0.9.2 released (formerly Queuetastic)

About

Queue-Tip is an Asterisk Queue Monitoring and reporting tool using Adhearsion and designed with the Ruby on Rails framework.

Features include:

• Real-time, live view, of Asterisk queues updated seamlessly using Javascript
• Queue stats are collected in real-time using Adhearsion
• Load Asterisk’s queue_log file into a database
• Run reports on agent and queue stats.
• Partition agents in to “groups” for reporting needs..
• Export reports in csv format

Changes include:

• Switched to Adhearsion framework to talk to Asterisk’s manager interface
• Completely re-vamped reporting models. Refactored cactions and aactions into aactions
• Changed the UI to a new theme
• Include a generic .htaccess for deploying behind Apache

Download Queue-Tip: Queue-Tip at Rubyforge Queue-Tip at GitHub