Rubyists

One of my favorite things about the newest release of Adhearsion is it’s component system.

The component system is designed to provide an easy interface to developing plug-ins for Adhearsion that may be easily shared among the Adhearsion community.

I recently had to create a new component for my app, Queue-Tip. This component takes the result of the AMI command QueueStatus (ManagerInterface#send_action ‘QueueStatus’) via DRb and sorts it into a hash so that it can easily be used pragmatically.

Click here to read more

Queue-Tip 0.9.2 released (formerly Queuetastic)

About

Queue-Tip is an Asterisk Queue Monitoring and reporting tool using Adhearsion and designed with the Ruby on Rails framework.

Features include:

• Real-time, live view, of Asterisk queues updated seamlessly using Javascript
• Queue stats are collected in real-time using Adhearsion
• Load Asterisk’s queue_log file into a database
• Run reports on agent and queue stats.
• Partition agents in to “groups” for reporting needs..
• Export reports in csv format

Changes include:

• Switched to Adhearsion framework to talk to Asterisk’s manager interface
• Completely re-vamped reporting models. Refactored cactions and aactions into aactions
• Changed the UI to a new theme
• Include a generic .htaccess for deploying behind Apache

Download Queue-Tip: Queue-Tip at Rubyforge Queue-Tip at GitHub

Looking for a way to monitor Asterisk queues in real-time and have queue reporting available? Without shelling out licensing costs?

Welcome to Queuetastic! An Asterisk Queue Real-time Monitoring, Reporting, and Analysis tool designed with Ruby on Rails.

Queuetastic primarily performs 3 major functions.

• Monitor Asterisk Queues in real-time using AJAX through the Asterisk Manager Interface
• Migrate and load Asterisk Queue data into a database of your choosing
• Extract queue and agent reports

Why Queuetastic?

1. Asterisk Guru’s Queue Stats simply would not install in my environment. It couldn’t parse my queue_log properly. The source code was closed too. Boo, Next please…..
2. Asterisk Queue Activity did install, but didn’t have the features I was looking for. Plus it’s web views are in Spanish and I don’t speak Spanish.
3. I did not want to shell out for an expensive commercial license to monitor and report on an open-source PBX. No, Queuemetrics “free 2 Agent license” wouldn’t cut it either.
4. There should be an open-source application for this!
5. So I decided to write my own web-app using Ruby on Rails

Screenshots

• The Dashboard

• Live View

Download Queuetastic

To download a tarball release:

• Queuetastic @ sourceforge.net
  
  

To download from upstream using git:

git clone git://rubyists.com/gits/queuetastic queuetastic

or

git clone git://github.com/thedonvaughn/queuetastic.git queuetastic

Wiki

For installation and support check out Queuetastic’s Wiki